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Track an order

Enter the order number and the email used at checkout. We'll open the order on this device.

Starts with TA, for example TA1042.

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Where is my order number?

It is shown at the top of your payment page and your order page. If you saved or bookmarked either page, you will find it there.

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What the statuses mean

  1. 1

    Awaiting payment

    We are waiting for your crypto payment to arrive.

  2. 2

    Paid

    Your payment is confirmed on-chain.

  3. 3

    Processing

    We are checking and packing your order.

  4. 4

    Courier assigned

    Your parcel is with the courier. Tracking appears on your order page.

  5. 5

    Delivered

    Your parcel has arrived.